In-House Customer Support

In-House Customer Support

Contact ExaGrid’s world-class support team:

ExaGrid’s customer support and maintenance services are designed to ensure that your ExaGrid system stays up and running to meet your data protection needs. Our team can be reached at:

Email: support@exagrid.com
U.S. 774-760-0292
Argentina +54-113-988-9175
Brazil +55-11-3230-2496
Canada +1 613-416-8345
Colombia 018009171200 option 2
Czech Republic +420 22-888-5981 Option 2
France +33-17-636-0901 Option 2
Germany +49 408-740-8191 Option 2
Great Britain +44-118-315-0037 Option 2
Ireland +353 1-485-4290
Israel +972 372-0-8936
Italy +39 14-261-7000 Option 2
Mexico +52 55-4972-6987
Netherlands +31 182-788-210 Option 2
Poland +48-22-307-0454
Singapore +65 3-158-6322
Spain +34 91-198-1090 Option 2
South Africa +27 10 900 2894
Sweden  +46 84-30-9657 Option 2
Switzerland +41 21-588-16-60 Option 2
 Turkey +90 2169-00-1211

 

You may also contact our customer support directors:

Jane Riegel, Director of Customer Support & Escalations
jriegel@exagrid.com

Shaun Clark, Director of Customer Support
sclark@exagrid.com

Sam Moukalled, Director of Customer Support
smoukalled@exagrid.com

 

Support Resource: ExaGrid Visio Stencils

Talk to us about your needs

ExaGrid is the expert in backup storage—it’s all we do.

Request Pricing

Our team is trained to ensure that your system is properly sized and supported to meet your growing data needs.

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Talk with One of Our System Engineers

With ExaGrid’s Tiered Backup Storage, each appliance in the system brings with it not only disk, but also memory, bandwidth, and processing power—all the elements needed to maintain high backup performance.

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Schedule PoC (Proof of Concept)

Test ExaGrid by installing it in your environment to experience improved backup performance, faster restores, ease of use, and scalability. Put it to the test! 8 out of 10 who test it, decide to keep it.

Schedule now »